Frequently asked questions

What is rape?
Rape is defined as the non-consensual (without permission) penetration of the vagina, mouth or anus, by the penis.

What is serious sexual assault?
Serious sexual assault includes attempted rape, intentional insertion of an object other than the penis into the vagina or anus which is non-consensual.

Who is The Harbour Centre for?

Anyone in Norfolk who has been raped or a victim of serious sexual assault, at any time in their life, can come to The Harbour Centre. Women, men, young people and children can all attend.

How can I make an appointment?

You can only use the service at The Harbour Centre if you have an appointment, so you must phone us to arrange this. All you need to do to make an appointment is phone 01603 276381, Monday - Friday 8am - 5pm.

Do I need to report the assault to the police first?

You do not need to report the assault to the police to access support from The Harbour Centre. However, if you do report your assault to the police, you should automatically be offered the Centre’s services as part of their response to sexual violence.

Do I need to talk to the police when I visit The Harbour Centre?

Our staff will guide you through the options available to you regarding police involvement. However, if at any time you decide to talk to the police, staff at The Harbour Centre can arrange this for you.

Sexual Offences Investigative Technique police officers are available for an informal chat or full statement, it's up to you. You decide the level of involvement of police.

If you decide that you don’t want to talk to the police, we can still offer you follow on support which will be discussed with you by the staff at The Harbour Centre.

As a professional, how do I refer one of my patients/clients who has disclosed a rape or serious sexual assault?

Please download the relevant referral form from below. Once complete, please email the form as instructed on the form. Please call us on 01603 276381 to discuss the referral is you are unclear if it is relevant.

To refer an adult please complete this form

To refer an under 18 please complete this form




In an emergency situation, if you do not feel safe, dial 999


The right people to help you

All our staff are highly skilled and trained to deal with people who have been raped or seriously sexually assaulted with penetration. They will offer initial and ongoing support, whatever you choose to do.

Rape: Time to stop