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A-Z of support services

ACCESS – supporting migrants in East Anglia

Tel: 01553 773905 www.accessmigrantsupport.org.uk


Counselling Directory



Childline – 24 hour counselling service for children & young people

Tel: 0800 1111 www.childline.org.uk


Children’s Society – supporting vulnerable children

Tel: 0300 3037000 www.childrenssociety.org.uk


Daisy Programme -  A registered charity supporting men and women living with or who have been affected by Domestic Abuse in the Breckland Area.  Living with, or having left an abusive relationship has a huge impact on any individual.

01953 880903  https://daisyprogramme.org.uk/


Five Million Men helpline – dedicated service for men affected by rape or childhood sexual abuse

Tel: 0808 8005005


Fresh Start New Beginnings – therapeutic service for children and young people up to the age of 21 years who have reported being sexually abused and offering support to their families

Tel: 0147 353355 www.fsnb.org.uk


ICaSH – Integrated contraception & sexual health offering free and confidential advice & sexual health screening

Tel: 0300 3003030 www.icash.nhs.uk


Leeway Domestic Violence & Abuse services. Specialist domestic abuse support in Norfolk & Waveney

Tel: 0300 5610077 www.leewaysupport.org


LGBT+ project – supporting the health & well-being of the lesbian, gay, bisexual & transgender+ community in Norfolk with advice, peer support & information

Tel: 01603 219299 www.norfolklgbtproject.co.uk


Magdalene Group – Offers a variety of front-line projects, including Doorway, The Rose Project, The Jigsaw Programme and Enroute Supported Accommodation all for raising awareness & preventing the exploitation of women & young people, for information all the projects click on the link below:

Tel: 01603 610256 www.magdalenegroup.org


MASH - Multi-agency Safeguarding Hub

0344 800 8020 


MAP – Norfolk’s youth information, advice & counselling centre

Tel: 01603 766994 www.map.uk.net


Matthew Project – supporting young people & adults with drug & alcohol related issues to receive professional advice, information, counselling, support, care and education.

Tel: 0300 7900227 – adults. Under 18’s 0800 9704866 www.matthewproject.org


Mankind Initiative (Male Victims) - Helping men escape domestic voilence

01823 334244  https://www.mankind.org.uk/


Mens Advice Line (Male Victims) - Advice and support for men experiencing domestic voilence and abuse

0808 8010327 http://www.mensadviceline.org.uk/


MensCraft - Support for men of any age

07514 254200 https://www.menscraft.org.uk/


Norwich Mens Shed - Community spaces for men to connect share and create

01603 627074 https://menssheds.org.uk/


MIND – mental health charity

Tel: 0300 1233393 www.mind.org


MOSAC – provides support to all non-abusing parents & carers whose children have been sexually abused

Tel: 0800 9801958 www.mosac.org.uk


NAPAC – national association for people abused in childhood

Tel: 0800 8010331 National Freephone support line www.napac.org.uk


NSPCC - UK's leading children's charity, preventing abuse and helping those affected to recover.

Tel: 0808 8005000 24/7 helpline www.nspcc.org.uk


Norfolk & Suffolk Victim Care - Covering the whole of Norfolk and Suffolk, we’re a free, confidential support service specifically designed to help victims and witnesses of crime.

0330 303 3706  https://www.nsvictimcare.org/


Norfolk Community Law Service -  A registered charity dedicated to providing access to justice and equality in Norfolk. We target our services at disadvantaged & vulnerable groups e.g. offenders, ex-offenders, migrant workers, other BME groups, people with long term illnesses, physical disabilities or mental health issues, people with learning difficulties and those people who cannot afford access to justice and representation.

01603 496623  https://www.ncls.co.uk/


Orwell (Haven Project) - Everybody needs a bit of extra support from time to time and the Help Hub makes sure people get that help as soon as possible, if they begin to experience difficulties.   The Help Hub is a partnership between organisations that support people in South Norfolk. It can offer practical support, advice and guidance to get you back on track.

0845 4674876 / 01508 533933 https://www.south-norfolk.gov.uk/residents/south-norfolk-help-hub


Pandora Project – supporting women & children affected by domestic abuse living in West Norfolk & Swaffham



PODS – Positive Outcomes for Dissociative Survivors

Tel: 0800 1814420 www.pods-online.org.uk


Rape Crisis - promotes the needs and rights of women and girls who have experienced sexual violence, to improve services to them and to work towards the elimination of sexual violence

Tel: 0808 802 9999 12 noon - 2.30pm and 7 - 9.30pm www.rapecrisis.org.uk


Safeline – offering counselling & support services for those affected by rape and sexual abuse

Tel: 0808 8005008 www.safeline.org.uk


Spurgeons (Norwich Connect) - Norwich Connect is a standard to medium holistic, whole family support service for individuals and families affected by domestic abuse regardless of gender, sexuality, age, or disability, including victims, perpetrators and children/young people.

01603 628122  https://www.spurgeons.org/what-we-do/norwich-connect


Sue Lambert Trust – Norfolk based charity providing support for survivors of sexual abuse aged 11+

Tel: 01603 622406 www.suelamberttrust.org


Survivors UK – provide information, support & counselling for male victims / survivors of rape and sexual abuse as well as their family & friends

Text / SMS chat – 020 33221860 www.survivorsuk.org


Survivors Trust - national umbrella agency for over 140 specialist voluntary sector agencies throughout the UK and Ireland providing a range of counselling, therapeutic and support services

Tel: 08088 010 818 Mon-Thurs 10am-4pm & 6pm-8pm/Fri 10am-4pm www.survivorstrust.org


Victim Support Norfolk - gives emotional and practical help to people who have been affected by crime in Norfolk

Tel: 0300 303 0165 Lines are open Monday to Friday 10.30am-6.30pm, and Saturday 10am-4pm.

If you need support outside of open hours, call the Support line for free on 08 08 16 89 111 or request support via our website www.victimsupport.org.uk


Wellbeing Norfolk & Waveney provide a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. The service is free and available to people aged 16 and over living in Norfolk

Tel: 0300 1231503 www.wellbeingnands.co.uk