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Crisis Worker

Your Crisis Worker will be there for you. They are the first person you meet when you come to the SARC and they understand that you have been through a major trauma. You may feel overwhelmed by what has happened to you and not able to take anything else in, but your Crisis Worker is there to reassure you and provide you with all the information you may need.

They will take time to explain your choices so that you feel involved and able to make informed decisions. They are there to listen to any worries you may have and to answer any questions.

You can choose to use as much or as little of the service as you want to. It's ok if you change your mind at any point; we are here to support your choices.

Everything you tell us is usually treated in confidence and you don’t need to tell us anything you feel unable to talk about. We understand that this can be a very difficult process and we will do whatever we can to help you through it during and after your visit to the SARC. Sometimes we have to inform other agencies if children or others may be at risk. We will always seek your permission to share information.

Our team of Crisis Workers also offer a 24/7 telephone support service so you can ring them at any time on 01603 276381.