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For professionals


SARC stands for Sexual Assault Referral Centre and there are around 50 SARCs in the UK each covering a geographical area that is usually in line with local policing areas.

The Harbour Centre provides comfortable supportive surroundings, forensically secure areas and interview facilities to ensure that victims of rape and serious sexual assault receive the best possible service in Norfolk.

SARC staff offer an independent victim focussed service. One referral into the SARC can ensure that all appropriate services are put in place through agreed referral pathways

Remember that a victim of sexual violence does not have to report to the police or go to court to access our services

If your client discloses sexual assault (including penetration) rape or attempted rape whether this happened recently or in the past you need to consider the following:

  • A quick referral to the SARC can ensure all health and forensic needs are addressed within the relevant timescales
  • The SARC will work with your client offering choices and providing information to enable them to make an informed decision
  • SARC staff are available for advice and support 24/7 – call 01603 276381
  • We offer a confidential and/or anonymous service for clients (subject to safeguarding policy)
  • We will not inform the police or make any referral without the clients consent (subject to safeguarding policy)
  • SARC support is available regardless of whether or not clients choose to report to the police
  • We are happy to visit your place of work to talk about SARC services to your team or you could come to The Harbour Centre for a tour

SARC Staff are available 24 hours, 7 days a week, 365 days a year: Tel 01603 276381

The Harbour Centre is a fully accessible building.


Our Criteria

We offer support to anyone who has been the victim of rape, attempted rape or serious sexual assault including penetration.

Our 24/7 helpline is open to anyone who has been the victim of sexual abuse and for those not meeting our criteria we will sign post on to relevant agencies. The helpline can also be used by friends and families who may be seeking help and advice in supporting a loved one.

If you are unsure if the person meets our criteria please contact us for advice.

Referral forms

Before making a referral please make sure you have the person’s consent, that they meet our criteria and you have followed your own safeguarding policies and procedures in dealing with the report.

Please note all referrals are triaged by contacting the client/patient/guardian prior to acceptance. We will inform you of the outcome. If unsure if it is appropriate to refer your client/patient, please call us to discuss.


Professionals Leaflet

The Professionals leaflet is available to download in the below different languages, for all Harbour Centre leaflets please click on the Info and Resources tab.